ClickUp Reviews, Ratings & Features 2023

Dennis Weiss
Dennis Weiss  - Digital marketing
11 Min Read
ClickUp Review
ClickUp all-in-one product management software keeps your team productive, efficient and headache-free 4.8

ClickUp is a cloud-based project management and collaboration platform that helps teams manage tasks, projects, and daily work. It provides task tracking, time tracking, team collaboration, goal setting, calendar view, and more. The platform aims to streamline workflows and improve team productivity by offering a centralized place for all work-related activities.

ClickUp Review

ClickUp is a popular project management and collaboration platform with positive user reviews. Some common praises of ClickUp include its user-friendly interface, customizable features, and versatility in supporting a wide range of work processes and teams.

Users also appreciate the platform’s integrations with other tools and its ability to handle large amounts of tasks and projects.

On the downside, some users have reported technical issues with the platform, including slow loading times and difficulty with certain features. Some have also noted a lack of advanced project management features, such as Gantt charts and resource allocation.

Overall, ClickUp is a well-rounded platform with positive reviews from most users. However, as with any software, evaluating your specific needs and ensuring the platform meets those requirements before committing to a purchase is important.

ClickUp Alternatives

Some popular alternatives to ClickUp include Trello, Asana,, Basecamp, and Proofhub. These are also project management tools that offer tasks, team collaboration, and document management but with unique features and pricing options. Before choosing a tool, evaluating your specific project and team needs is important to determine which tool will work best for you.

Product Best for Pricing Review WebSite
ClickUp Top software project management tool Free Plan & $5 per user/per month
Notion Powerful project management. Free Plan & $8 per user/per month Best project management CRM software Free Plan & $11 per user/per month
Wrike Best project management software overall Free Plan & $9.80 per user/per month
Trello Good SaaS project management software Free Plan & $5 per user/per month

Strengths & Weaknesses


  • It comes with a great set of features
  • Numerous pricing plans (including a free forever plan)
  • Allows managers to customize the tool however they want
  • Integrates very well with over 4,000 other apps
  • Used to create reports, assign tasks, set deadlines, and communicate with your team


  • It has a steep learning curve
  • Native time tracking features could be better.

ClickUp is a well-regarded project management and collaboration platform with more strengths than weaknesses. However, it’s important to carefully evaluate your needs and consider both the good and the bad before deciding if it’s the right platform.

ClickUp Pricing and Options

ClickUp offers several pricing options for individuals and teams, including a free version with limited features and paid plans with additional capabilities. The paid plans are divided into four main categories:

Free Forever Plan:

This plan offers access to ClickUp at no cost, making it ideal for personal use and beginners just starting with project management. Despite the free price, users still have access to various versatile tools, including unlimited projects and users. However, file storage is limited to 100 MB.

Unlimited Plan:

This plan costs just $5 per monthly member and includes all the Free Forever Plan features, advanced reporting, unlimited storage, and integrations. Users can set permissions and try over 1,000 automation.

Business Plan:

Starting at $12 per member per month, the Business Plan gives you unlimited access to almost all of ClickUp’s features, including enhanced security measures like Google Sign-in and two-factor authentication. This plan is ideal for larger businesses that need added security and resource management.

Other unique features include trend charts, KPI tracking, and a widget creator.

Business Plus Plan:

This plan starts at $19 per user per month and is best suited for multiple teams. It offers the same benefits as the Business Plan, plus a few exclusive features like custom role generation, team sharing, priority support, admin training, and increased automation and API access.

Enterprise Plan:

The Enterprise Plan is ClickUp’s most advanced option, designed for large and premium teams. Contact ClickUp’s sales team for a custom quote. This plan includes everything from the Business Plus Plan, plus additional features such as white labeling, Enterprise API, MSA and HIPAA compliance, Single Sign-On, and guided onboarding. A dedicated success manager and access to managed services ensure prompt and primary support when needed.

All paid plans come with a 14-day free trial and a money-back guarantee. Additionally, ClickUp offers discounts for annual billing and non-profit organizations.

It’s important to note that the exact features and capabilities included in each plan can vary based on the specific needs of the user or organization. It’s recommended to review the pricing and options carefully and compare them to the needs of your team before making a decision.

ClickUp Tasks

ClickUp Tasks

ClickUp Tasks is a feature within the ClickUp project management platform that allows users to manage and organize their tasks. With ClickUp Tasks, you can create and assign tasks, set deadlines, and track progress. You can also add sub-tasks, comments, and attachments to tasks to keep all project-related information in one place.

Additionally, you can assign tasks to team members, set reminders, and prioritize tasks based on importance. The Tasks feature in ClickUp is highly customizable and can be adapted to meet the needs of any project or team.

ClickUp Docs

ClickUp Documents

With ClickUp, you can effortlessly create stunning documents, wikis, and other resources and integrate them into workflows for the seamless execution of ideas.

The platform enables you to insert bookmarks, format documents, and add tables and roadmaps, elevating collaboration to a new level. You can edit documents in real-time with your team, tag tasks, delegate action items to team members, and convert text into trackable tasks to keep pace with deadlines.

The straightforward organization of ClickUp allows you to connect your documents to workflows and categorize them for quick access and searchability.

ClickUp Goals

ClickUp Goals

ClickUp Goals is a feature within the ClickUp project management platform that enables users to set and track long-term objectives for their projects and teams. With ClickUp Goals, you can create SMART (Specific, Measurable, Achievable, Relevant, and Time-bound) goals and assign tasks and sub-tasks to help achieve them. You can also monitor progress towards your goals in real-time, using visual representations like graphs and charts.

The Goals feature in ClickUp is highly customizable and can be adapted to meet the needs of any project or team. You can set goals at the project, team, or individual level and track progress towards them. The feature also integrates with other aspects of ClickUp, such as Tasks and Time Tracking, allowing you to have a complete overview of project progress and progress towards goals.

ClickUp Chat

Unite your team with Chat.
Collaborate efficiently as a team with instant messaging. Identify specific individuals or teams, delegate comments for follow-up actions, and associate tasks to achieve more together.

The Platform

ClickUp is a cloud-based platform, which means you can access it from any device with an internet connection. You can log in to your ClickUp account on a desktop computer, laptop, tablet, or smartphone and have access to all your projects, tasks, and resources. This makes it easy for you and your team to stay connected and get work done anywhere, anytime. Additionally, the platform offers mobile apps for iOS and Android, allowing you to manage your projects on the go and stay up-to-date with notifications.

ClickUp Security & Privacy

ClickUp Security & Privacy

ClickUp takes security and privacy seriously and implements various measures to protect user data. The platform follows industry-standard encryption protocols to secure all data transmitted to and from their servers. They also regularly audit and update their security practices to protect user data.

In terms of privacy, ClickUp complies with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) to protect the personal information of European and Californian users. They also allow users to control their data and have the option to delete their account and all associated data at any time.

ClickUp offers two-factor authentication, Google Sign-In, and password encryption to enhance security and protect user data. The Enterprise plan also provides the option for white-labeling and Single Sign-On (SSO) availability for added security.

Service & Support

The support and service experience with ClickUp relies heavily on its documentation. However, the navigation can be challenging despite being comprehensive, leaving users frustrated. The service provided by ClickUp could benefit from some improvements in the ease of access to information.

In case of difficulties, the support team can be reached through live chat, where you’ll be directed to the relevant tutorial. Phone and email support are available for sales inquiries but not technical support.

The Verdict

ClickUp is a highly functional and customizable project management platform that can be used for various tasks and work styles. Its impressive features include task management, time tracking, calendars, goal setting, and team collaboration tools.

The platform’s user-friendly interface and wide range of integrations make it a popular choice for businesses of all sizes. However, the platform’s documentation and customer support may need some improvement, and the pricing can be steep for some users.

Overall, ClickUp is an excellent platform for project management and teamwork, but it’s important to weigh the costs and assess the required support level before making a decision.

ClickUp Review
ClickUp all-in-one product management software keeps your team productive, efficient and headache-free 4.8
Ease of Use 4.5 out of 5
Customer Service 4.5 out of 5
Features 5 out of 5
Value for Money 5 out of 5
Share this Article
Leave a review